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Plans tailored for you

Swift Fibre Residential fibre packages

Swift Fibre is tailored to meet the needs of complex developments, providing high-speed fibre connectivity that ensures every household enjoys unparalleled internet access. Our robust Fibre network is designed to support the demands of modern living, from seamless streaming and rapid downloads to reliable connections for smart home devices. Elevate your community’s internet experience with Swift Fibre, delivering the future of connectivity today.

100MBPS

Service Terms and Conditions

Free-To-Use Router
- All Fibre-to-the-Home (FTTH) services include a free-to-use Gigabit Wi-Fi router provided by Swift Fibre (Pty) Ltd.
- Please note that this router remains the property of Swift Fibre and must be returned upon cancellation or termination of your service.
- A Delivery & Setup Fee of R250.00 applies to Openserve-based connections.
Targeted Lead Times for Service Providers
- he following are estimated installation and activation timeframes per last-mile provider. These timeframes are indicative only — Swift Fibre cannot guarantee activation within the stated periods, as timelines are subject to the last-mile provider’s scheduling and network availability:
  - Openserve: 2-15 Working Days
  - Swift Fibre: 2-5 Working Days
- Swift Fibre will liaise with all service providers to expedite activations wherever possible; however, delays may occur due to factors beyond our control (e.g. weather, infrastructure availability, or access constraints).ol.
Activation Fees
- SwiftFibre
  - Month-to-Month Contract: R 500.00 Activation Fee
  - 12-Month Contract: No once-off activation fee (an early-termination fee applies if the contract is cancelled before completion of the term)
- Openserve
  - Activation fees are included under all 12-Month Contract options.
  - Line Migration fees are charged at R500.00.
  - Line Regrade Fees are charged at R175.00.
Cancellation
- One (1) calendar month’s written notice is required for all cancellations.
- Cancellation requests must be sent to: cancelations@swiftfibre.co.za
- Accounts must be fully settled before a cancellation can be processed.
- Early Termination: If a service is cancelled before the end of the contract term, an early-termination fee will apply.
- If an account is suspended or terminated due to non-payment, a R 1 250.00 cancellation fee will be charged.
Billing
- All services are billed in advance.
- Pro-rata charges will apply from the date of activation up to the start of your first full billing cycle.
- Monthly invoices are due as per your selected payment terms.
- Service will remain active only while the account is in good standing.

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